Dear Valued Clients,

 

We would just like you to know that all of us here at Bert Bennett Panel Centre are committed to the overall health and well-being of our clients and our staff during these unprecedented times.

We are constantly making the necessary adjustments to the way our business operates in order to continue to provide you the safest levels of customer service.

 

As we have always maintained strict procedures regarding hygiene standards, our team members have been reminded to adopt a safety-first approach in regards to their own hygiene, as well as limit personal contact. Bert Bennett Panel Centre have also implemented some added precautions to ensure your own health and safety, whilst offering you the highest standard of customer service, some examples of this include:

 

Hygiene and Cleaning Practices

  • Hand Sanitiser stations are set up at our reception point
  • Reception sanitised multiple times a day
  • All vehicles are sanitised upon delivery for repair & upon completion of repair
  • Vehicle keys sanitised upon delivery
  • Our Assessing Team will wear gloves whilst operating your vehicle
  • We have educated our staff on correct hand washing and personal hygiene practices

 

As all vehicles will be subjected to a stringent cleansing process, please remove all personal belongings prior to drop off.

 

It is important to note that we all, as a community, adhere to the Australian Governments directive in relation to overseas travel and isolation. Therefore, we have requested that our staff do not do any air travel and they must inform us if they are flying anywhere or have been in contact with anyone flying in from overseas. Along with informing us whether they have been in contact with anyone who has been required to self-isolate. We have also put a strict policy in place to not allow anyone to attend work if they are feeling unwell. We expect, as a courtesy, that if you have recently returned to Western Australia, that you have undertaken the correct isolation timeframes prior to making physical contact with our team.

 

We are more than happy to discuss if required.